Shipping policy
We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below:
Shipping Method – All our pillows are shipped via Royal Mail 48hr Tracked, ensuring secure and reliable delivery.
Delivery Delays – While we strive to dispatch your order promptly, we cannot be held responsible for delays caused by the courier, including but not limited to:
- Weather disruptions
- Depot processing delays
- Public holidays
Holiday Period Shipping – During peak holiday seasons such as Christmas, please expect longer shipping times due to increased order volumes and courier backlogs. Delays may also occur immediately after the holiday period as couriers work through their backlog.
If you have any questions regarding your shipment, feel free to contact our customer support team for assistance.