Delivery Information


We aim to make delivery simple, fast and hassle-free. Please read the information below before placing your order.

 

Free UK Delivery

We offer FREE UK delivery to most areas on all beds and mattresses.

📌 Please note: Some remote areas may have additional delivery charges. If this applies, we will contact you before dispatch.

 

Mattress Delivery (Rolled/ Flat packed & Boxed)

Most of our mattresses are delivered rolled and boxed for easy handling.

Dispatch Time: Within 1 working day

 🚚 Courier: Parcelforce / DHL (or similar)

 📦 Tracking: Provided once dispatched

 

Bed & Divan Delivery

Our beds and divans are delivered via our own delivery team or a trusted local van courier service.

🚚 Delivery Method: Van delivery

  Delivery Slot: You will receive a delivery timeframe approximately 24 hours before delivery

 

Flat Pack Mattress Delivery (Not Rolled)

The following mattresses are delivered flat packed (not rolled) and are delivered via van courier / our own drivers:

      Rock Hard Foam Mattress

 

      Pocket Spring Mattress

 

      Pillow Top Mattress

 

      Oxford Dual Tech Mattress

 

 

Made to Measure / Custom Mattress Delivery

Made to measure mattresses are handmade to your specifications.

🛠 Production Time: Typically 2–5 working days before dispatch

 📦 Dispatch: Once complete, we will arrange delivery and keep you updated

 

Rescheduling & Missed Deliveries

If you are unable to accept delivery, please let us know as soon as possible so we can rearrange your delivery date.

Important: If a bed delivery is missed without prior notice, a £50 re-delivery charge may apply.

 

Ireland & Europe Delivery

We can deliver mattresses only to Ireland and selected parts of Europe.

📩 Please message us before placing your order and we will confirm:

      delivery availability

 

      cost

 

      estimated delivery times

 

 

Delivery FAQs

When will my order be dispatched?

      Rolled mattresses: Dispatched within 1 working day

 

      Custom made mattresses: Dispatched in 2–5 working days

 

      Beds/divans: Dispatch times vary depending on stock and delivery route

 

 

Will I receive a delivery time slot?

Yes — for bed/divan deliveries you will receive a delivery timeframe around 24 hours before delivery.

 

Can I change my delivery date?

Yes, for beds and flat packed mattresses only. Please contact us 48hrs before or as soon as your order has been placed and we will do our best to reschedule.

 

What happens if I miss my delivery?

If the delivery is missed and the driver is unable to complete the drop-off, a £50 re-delivery charge may apply for beds/divans/flat packed mattresses. In the case of Roll packed mattresses that have been sent with a courier, they usually re-attempt delivery 2-3 times before it gets returned back to us. If it exceeds the 2-3 attempts and we receive it back from the courier and you wish for it to be resent, a £10 fee applies.

 

Do you deliver to Northern Ireland / Ireland / Europe?

We can deliver mattresses only to Ireland and selected parts of Europe. Please message us before ordering for a quote.