Privacy policy

At Snuze, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

• Personal Information: Name, email address, phone number, shipping and billing address.
• Payment Information: We do not store payment details; all transactions are securely processed through third-party payment providers.
• Device & Usage Information: IP address, browser type, and browsing activity on our website for analytics and site improvement.

2. How We Use Your Information

We use your information to:
✅ Process and fulfill orders, including shipping and payment processing.
✅ Provide customer support and respond to inquiries.
✅ Improve our website and personalize user experience.
✅ Send promotional emails (only if you opt-in).

3. Data Protection & Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Secure third-party payment providers handle all payment transactions, ensuring safe processing.

4. Sharing Your Information

We do not sell or share your personal data with third parties, except:

• To process payments via trusted providers.
• To fulfill deliveries using our shipping partners.
• When required by law or to prevent fraud.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may affect website functionality.

6. Your Rights & Choices

You have the right to:

• Request access to or deletion of your personal data.
• Opt-out of marketing emails at any time by clicking "unsubscribe."
• Contact us for any privacy-related concerns.

7. Contact Us

For any privacy-related inquiries, please email us at snuzeenquiries@gmail.com.

By using our website and services, you consent to the terms outlined in this Privacy Policy. We may update this policy periodically, so please review it regularly.

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at snuzeyorkshireltd@gmail.com or contact us at 33 Grange Road, house, Batley, ENG, WF17 7AT, GB.

For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.